Shipping Policy
Last Updated: June 09, 2025
Please read these Shipping Policy carefully before using our Service.
1. General Information
All orders are subject to product availability. If an item is not in stock at the time you place your order, we will notify you and refund the total amount using your original payment method.
2. Shipping Locations
We currently ship orders to all locations within India.
International shipping is not available at this time.
3. Processing Time
Orders are processed within 1–3 business days after receiving full payment.
Orders placed on weekends or public holidays will be processed the next business day.
4. Delivery Time
Estimated delivery time after dispatch:
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Standard Shipping (India): 4–7 business days (depending on location)
Please note that delivery times may vary due to unforeseen delays, such as weather conditions or courier service disruptions.
5. Shipping Charges
Shipping charges are calculated at checkout based on the delivery location and total order weight/size.
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Free shipping on orders above ₹1,499 (within India)
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Standard shipping fees apply for orders below ₹1,499
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number and link to track your shipment.
7. Delivery Issues
If your package is delayed or lost, please contact our customer support team at zivadesignerboutique23@gmail.com.
We will coordinate with the shipping provider to resolve the issue as quickly as possible.
8. Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please email us within 48 hours of delivery with clear photos of the product and packaging.
We will offer a replacement or refund based on your preference and availability.
9. Contact Us
For any questions or concerns about your shipping, please reach out to:
📞 Phone: 87788 25835
📧 Email: zivadesignerboutique23@gmail.com